Privacy Policy
Our commitment to you. At MYMCO OÜ (hereinafter ”MYMCO” or ” we“), your privacy is a top priority, the core of how we design and build the application so that you can fully trust people on it and focus on building meaningful connections.
Our commitment to privacy. We design all of our products and services with your privacy in mind. We involve experts from various fields, including legal, security, engineering, product design and others to make sure that our decisions are taken with the utmost respect for your privacy.
Our commitment to security. We have people dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your information.
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Welcome to our Privacy Policy. Thank you for taking the time to read it.
This Privacy Policy applies from May 31, 2024.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit the MYMCO app landing page (“the Landing Page”).
1. Where This Privacy Policy Applies
1.1. This Privacy Policy applies to websites, apps, events and other services we operate under the MYMCO brand. For simplicity, we refer to all of these as our “Services” in this Privacy Policy.
2. Personal Information You Give Us
2.1. We refer to information we collect about you as “User Information”.
2.2. If you wish to use the Services then you submit User Information through the forms provided on the Landing Page.
2.3. If you choose to join the waitlist, we collect your first name, last name, email address, and country of residence.
2.4. When you would also like to be considered as an ambassador, you additionally provide us your social media account name, favourite mountain activities, why you should become a MYMCO ambassador, your journey to the mountains and memorable experience to the mountains. Where you provide such elements to us, you agree to us using it for the purposes identified and as laid out in this Privacy Policy.
2.5. When you participate in surveys, focus groups or market studies, you give us your insights into our services, responses to our questions and testimonials.
2.6. When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
2.7. If you contact our customer care team, we collect the information you give us during the interaction.
3. Use of Personal Information
3.1. The main reason we use your information is to deliver and improve our services.
3.2. We use the User Information that we collect to:
A. To provide you service related messages including:
- Info about updates and news related to the app.
- Monitor and analyse trends, usage, and activities in connection with the Landing Page.
B. To improve our services and develop new ones
- Administer focus groups, market studies and surveys.
- Review interactions with customer care teams to improve our quality of service.
- Develop new features and services (for example, we may decide to build new interests-based features further to requests received from members).
C. To ensure legal compliance
- Comply with legal requirements
- Assist law enforcement
4. Sharing your User Information
4.1. We may share your User Information with third-party service providers who assist us in operating the Landing Page, conducting our business, or servicing you. For example, we may use Google Analytics to help us understand how our customers use the Landing Page. You can read more about how Google uses your User Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
4.2. We may also share your User Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Data Retention
5.1. When you provide us with User Information, we will maintain limited information on the basis of our legitimate interest.
5.2. We keep customer care records, information submitted via Landing Page, and supporting data for five years from submission of information to support our customer care decisions, enforce our rights and enable us to defend ourselves in the event of a claim.
6. Your Rights
6.1. We want you to be aware of your privacy rights.
6.2. If you are a European resident, you have the right to be informed; the right to access; the right to object; the right to rectify; the right to file a complaint; the right to damages; and the right to data portability.
To use these rights: please email us at help@mymcoapp.com.
7. Changes to Privacy Policy
7.1. We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7.2. Updated Privacy Policy will enter into force upon publishing on the Landing Page.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at help@mymcoapp.com.
